Mastercraft Industries offers more than 60 years of experience in the floor care and vacuum products industry.
Headquartered in Newburgh, New York, Mastercraft provides commercial and industrial customers with
high performance, high quality products that meet or exceed their expectations.
is always looking for hardworking and talented individuals to join our staff.
If you're interested in a position with Mastercraft, please contact us
or see our current opportunities below.
Customer Service Representative
Mastercraft Industries is seeking a responsible, enthusiastic self-starter with excellent verbal and written communication skills to join our Customer Service Team.
Duties include but are not limited to:
• Handling customer inbound/outbound calls.
• Generating and following through with order documentation.
• Use of technical manuals and schematic parts lists for reference.
• Resolving customer problems, questions and claims.
• A minimum of 1 year experience in Customer Service / Call Center environment.
• Ability to work under pressure while professionally resolving customer inquiries with tact and diplomacy.
• Must be organized and be able to handle multiple priorities.
• Must be computer literate. MS Office Suite, basic Internet navigation; PC Windows. ERP is a plus.
Technical Sales Trainee
Mastercraft Industries is looking for a few energetic professionals with good organizational and people skills,
and a desire to learn all aspects of the sales cycle within the industry.
Outgoing & motivated
Good verbal and written communication skills
Ability to multi-task
Strong organizational skills
College degree preferred but not required
Must be technically inclined and computer literate
Must be willing to travel and demonstrate equipment
Mastercraft Industries is an equal opportunity employer.
The Company recruits, hires, trains, transfers, promotes, and compensates individuals and makes all the personnel
decisions without regard to race, color, religion, age, sex, national origin, marital, veteran, or handicapped status.